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Category: Library Catalog FAQs

  How do I find out how soon an item I requested will come in?

  Generally, if you request an item and there's a copy available in the Library District somewhere, it will take five to seven business days for it to arrive at your library.

As soon as the item is ready, the Library District will send you an email letting you know it's ready.

Your wait may be longer if:

  • There's a waiting list for the item.
  • The only copy is located at one of the out-of-town libraries.
  • Some copies of the item are non-requestable.

You can log into My Account and see your request list. That will tell you where you are on the waiting list and the status of your request.

If you have questions about your requested items, please Contact Us. Be sure to include your library card number, your email address, and the title of the item. We'll check the status and let you know what's happening with your request.

If you have additional questions, please email them to